Intra Answer is an AI-powered answering service from Intra Systems. It answers your business calls whenever you can’t, takes messages, answers common questions and books appointments, so callers always get a response and you never miss an opportunity.
What Intra Answer does
- Answers common questions – callers get answers to frequently asked questions about your business straight away, without waiting for a call back.
- Takes messages – Intra Answer takes a message from the caller and passes it on to you by email.
- Books appointments – appointments go straight into your calendar or booking system, as long as it has an API available. Ask us whether yours is supported.
- Keeps you informed – whenever a message is taken or a call needs a person to follow up, you receive an email with the details.
- Reassures your callers – the caller receives a text message confirming that their request has been received and is being dealt with.
How it works
- Forward your calls – when you want Intra Answer to take your calls, simply forward your phone line to it. Turn forwarding off when you want to answer yourself.
- Intra Answer picks up – it answers questions, books appointments or takes a message.
- You get an email – anything that needs your attention arrives in your inbox.
- Your caller gets a text – so they know their concern is being dealt with.
Frequently Asked Questions
Do I need to change my phone system or number?
No. Intra Answer works by call forwarding, so you keep your existing phone system and number, and choose when to forward your calls.
When should I use it?
Whenever suits you: after hours, during lunch, when you’re busy with customers or out on a job. You’re in control of when your calls are forwarded.
What happens if a caller needs to speak to a person?
Intra Answer emails you the details so you can follow up, and texts the caller to let them know their request is being dealt with.
Which calendars can it book into?
Intra Answer can book into calendars and booking systems that have an API available. Contact us and we’ll confirm whether yours is supported.
Find out how Intra Answer can cover your phones.